How to make your touchscreens last longer
And why it matters more than ever
We can't help but feel that things are moving too fast. When it comes to discarding electronics, that is. Quietly, we've accepted that it is the norm to write off interactive displays every 5-7 years. But... why? Is “replace, reinstall, retrain, repeat” really the best we can do?
Let's do better, with some help from our lifetime extension package ‘i3CONNECT Heartbeat Life’.
The downsides of short lifecycles
Many organisations still plan a total reset after five to seven years, even when your interactive displays are still working perfectly well. The real costs tend to show up in the background:
- Growing security risks as software support fades
- Different systems across rooms, sites or departments
- More hardware replacements than you need, which is just plain bothersome
- More e-waste and unnecessary CO2 impact
Here's how we tackle these issues.
Future-proof in practice with Heartbeat Life
Extending the lifecycle of your touchscreens is not just about keeping them switched on for longer. It’s all about making sure they stay secure and consistent throughout their entire (lengthened) lifespan. 10 years to be precise, as Heartbeat Life includes up to 10-years warranty. In practice, we promise:
One consistent experience across every room
Managing different touchscreens across locations quickly becomes complex. By keeping devices uniform through ongoing updates and upgrades, your users will never have trouble adjusting. Plus, far less work for the already overworked IT department. They’ll appreciate that.
This uniformity extends to the apps, as updates for i3CONNECT Studio will ensure that new features will be available – even on older touchscreen models.
Security that stays up to date
Heartbeat Life includes continuous firmware and OS updates. Even OS upgrades, specifically via our upcoming Studio Upgrade OPS! Consider this powerful hardware module like the Fountain of Youth for our touchscreens, immediately making their security up-to-date and lengthening their lifespan significantly. These measures ensure that your touchscreens remain protected against evolving risks.
Fewer replacements, more value
Instead of replacing hardware every few years, you extend the usable life of your existing displays. With long-term support and extended warranty, your touchscreens continue to deliver value well beyond the typical refresh cycle. Fewer replacements = a better return on your AV investment.
A more sustainable way to work
Keeping devices in use for longer reduces the need for new hardware. That means less electronic waste, lower emissions and a more responsible use of resources. It is a practical step towards sustainability that also makes financial sense, significantly reducing the total cost of ownership.
Compatible with Elm 2 and Aspen 4
Now, some practical details. Heartbeat Life is compatible with:
- Elm 2 displays, all sizes (65", 75”, 86")
- Aspen 4 displays, all sizes (55”, 65", 75”, 86"). Please note: the Aspen 4 MTR bundle is not compatible with Heartbeat Life.